Refund & Exchange Policy

Last updated: 16 July 2026 — this is a draft policy; please confirm the exact number of days and conditions with your store before publishing.

1. Easy Exchange

If you're not happy with the size, fit or design of a product, we offer a hassle-free exchange within 7 days of purchase, subject to the conditions below.

2. Exchange Conditions

• The product must be unused, unwashed, and in its original condition with all tags attached.
• Please bring your original bill / purchase receipt (or the WhatsApp order confirmation) when visiting the store for an exchange.
• Exchanges are handled in-store at 5th Floor, Alankar Place, Boring Rd Crossing, Anandpuri, Patna. For customers who ordered via WhatsApp, message us to arrange the exchange.
• The exchanged item will be of equal or greater value; any price difference is payable at the time of exchange.

3. Non-Exchangeable Items

For hygiene reasons, the following items cannot be exchanged or returned once the tag has been removed or the product has been tried on/worn:

• Nighties and innerwear
• Petticoats
• Blouses that have been altered or stitched to your specific size

4. Refunds

We currently offer exchange or store credit rather than cash refunds, except where a product is found to be defective or damaged at the time of sale. In such cases, please contact us within 7 days of purchase and we will arrange a replacement or refund as appropriate.

5. Damaged or Wrong Item Received

If you received a damaged product or an item different from what you ordered, please contact us on WhatsApp with a photo of the product and your bill within 48 hours of receiving it, and we will resolve it promptly through replacement, exchange, or refund.

6. How to Request an Exchange

• Message us on WhatsApp: +91 87973 34740, or
• Visit the store directly with your product and bill.

7. Contact Us

For any questions about exchanges or refunds, please contact us:

• Phone / WhatsApp: +91 87973 34740
• Email: info@anokhiclothcorner.com
• Store: 5th Floor, Alankar Place, Boring Rd Crossing, Anandpuri, Patna, Bihar 800001